Terms of Service
Welcome to Kymatiq. These Terms of Service ("Terms") govern your access to and use of the Kymatiq mobile application, telemetry services, and website operated by Kymatiq Performance Labs ("we", "us", or "our"). By downloading, accessing, or using Kymatiq, you agree to be bound by these Terms.
1. Subscriptions, Free Trials & Payments
Kymatiq offers optional auto-renewing subscriptions ("Kymatiq Pro") providing access to premium features including CaldeirAI coaching, advanced performance analytics, and unlimited custom workouts.
- Free Trial: We may offer a 7-day free trial on selected plans (such as the Annual subscription). You will not be charged during the trial period. If you do not cancel at least 24 hours before the trial ends, the subscription will automatically convert into a paid auto-renewing subscription at the displayed price.
- Billing & Auto-Renewal: Payment is charged to your Apple ID (iOS) or Google Play Account (Android) upon confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing cycle.
- Cancellation & Refunds: You can manage and cancel your subscription anytime in your device account settings (Apple Subscriptions on iOS or Google Play Subscriptions on Android). Refunds are handled directly by Apple or Google Play according to their respective refund policies.
2. Apple Licensed Application End User License Agreement (EULA)
For iOS users accessing Kymatiq via the Apple App Store, these Terms incorporate by reference Apple's standard Licensed Application End User License Agreement (Standard Apple EULA). In the event of a conflict between these Terms and the Apple EULA, the terms most protective of Kymatiq and Apple shall apply.
3. Health, Athletic Performance & Assumption of Risk
Kymatiq is designed for athletic training, telemetry feedback, and general fitness conditioning. Kymatiq is not a medical device and does not provide medical advice, diagnosis, or clinical treatment. Paddling, canoeing, kayaking, and ergometer training are strenuous physical activities that carry inherent risks, including fatigue, muscle strain, physical injury, cardiovascular stress, and dehydration. You voluntarily assume full responsibility for all risks associated with your participation in training sessions or following any guidance provided by the service. Always consult a qualified physician or healthcare professional before beginning any new training regimen or if you experience any pain, dizziness, shortness of breath, or discomfort.
4. Use of AI Coaching (CaldeirAI) & Limitation of Liability
CaldeirAI provides automated athletic coaching, workout prescriptions, and performance analysis generated by artificial intelligence models. All recommendations, training plans, pacing strategies, and feedback are strictly advisory, provided for educational and athletic guidance purposes only, and may contain inaccuracies. They are not a substitute for professional coaching or medical supervision. You agree to exercise your own judgment and discretion when following any AI-generated training recommendations, always prioritizing your personal physical safety and listening to your body. To the maximum extent permitted by applicable law, Kymatiq Performance Labs disclaims all liability for any injuries, health complications, damages, or failure to achieve desired athletic outcomes arising from your use of or reliance on AI coaching features.
5. User Accounts & Data
You are responsible for maintaining the confidentiality of your account credentials. All personal data and telemetry collected through the application are handled in accordance with our Privacy Policy.
6. Intellectual Property
All software, designs, algorithms, graphics, and trademarks associated with Kymatiq are the exclusive property of Kymatiq Performance Labs. You may not copy, reverse engineer, or redistribute any part of our service.
7. Contact Information
For questions or support regarding these Terms of Service, please contact our support team at: support@kymatiq.com